Term Of Use

Terms and Conditions
Welcome to Malai Thai Cuisine’s official website. By accessing and using this website or placing an order online, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. General Information
This website is operated by Malai Thai Cuisine, located in Peterborough, Ontario. These terms govern your use of our online ordering platform and any other services we provide through this website or third-party delivery platforms.

2. Ordering and Payment
Orders can be placed online via our website or through third-party services like Uber Eats, SkipTheDishes, and DoorDash.

All prices listed include applicable taxes but may be subject to additional delivery charges.

We accept various payment methods, including credit/debit cards and platform-based payments.

Once an order is placed and confirmed, it cannot be modified or canceled after a certain time.

3. Delivery Policy
Delivery times are estimates and may vary based on demand, weather, or location.

Malai Thai Cuisine is not responsible for delays caused by third-party delivery services.

Contactless delivery is available upon request.

4. Refund and Cancellation Policy
Refunds are issued only in the case of incorrect, missing, or unsatisfactory items and must be reported within 2 hours of delivery.

If you cancel an order after preparation has begun, a refund may not be possible.

For third-party platform orders, refund policies may differ and are subject to their respective terms.

5. Allergies and Dietary Information
Our dishes may contain allergens such as nuts, dairy, gluten, and soy. Please inform us of any allergies before placing your order.

We do our best to avoid cross-contamination, but we cannot guarantee an allergen-free environment.

6. Promotions and Discounts
Promotions are valid for a limited time and may be withdrawn or changed without notice.

Only one promotional offer can be applied per order unless stated otherwise.

7. Intellectual Property
All content on this website, including logos, menu items, photos, and text, is the property of Malai Thai Cuisine. Unauthorized use or duplication is prohibited.

8. Limitation of Liability
Malai Thai Cuisine shall not be held liable for any direct or indirect damages arising from the use of this website or our services, including delays, miscommunications, or platform errors.

9. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website.

10. Contact Information
If you have any questions or concerns about these terms, please contact us at:
Malai Thai Cuisine
Phone: (705) 748-5340
Website: www.malaithaipeterborough.ca